The power of a strong foundation
2Solar as a building block for the growth of De Duurzame Jongens
Company size: 35+ employees
Product group: Solar panels, home batteries, air conditioners, heat pumps and charging stations.
With 2Solar since: 2019
Introduction
De Duurzame Jongens is a leading player in the renewable energy market. In 2019, Boy Weijgertse founded the company with the ambition to make homes more sustainable and environmentally conscious. What started with a small team of three to four people has grown into an energy expert with over 35 employees. In busy times, it even employs around 45 people.
The installation company started with solar panels but soon expanded its offering to include home batteries, air conditioners, charging stations and heat pumps. The secret? A total package of sustainable energy solutions, all under one roof.
The Challenge
From day one, De Duurzame Jongens knew that growth does not happen by itself. They soon ran into several obstacles, such as slow, non-automated processes, and a lack of structure in preparing quotes and planning. However, managing the rising demand for sustainable solutions did not come naturally either.
They wanted to get it right the first time and decided to build a strong foundation. A system that could streamline internal and external processes and support their growth ambitions. That’s how they ended up with 2Solar.
The Solution
The collaboration turned out to be a hit. “The contact felt good from the very first moment.” says director Mylene Weijgertse. “We received clear instructions and a step-by-step plan. With 2Solar, we were able to automate and structure our processes. That saves us a lot of time. No more hassle with manual chores; we prepare quotations in no time, generate bills of materials and manage our fitters easily.” Wilco Mikic, commercial manager, adds: “2Solar’s mobile app really is an added value. We work much more efficiently and leave a professional impression with our customers.”
2Solar supports all business processes. For instance, the software helped De Duurzame Jongens to set up the accounting process more efficiently. Thanks to a smart integration with the Exact Online accounting package, they easily send invoices from signed tenders. This helps them avoid duplication and manual work.
Furthermore, 2Solar helps them design detailed laying plans. This allows them to increase the quality of their installations and implement them directly according to the guidelines (First Time Right). Preventing errors in installations has thus saved them a lot of time and costs.
The Results
Working with 2Solar has given De Duurzame Jongens a strong foundation for a successful business:
- Time savings: The time for preparing quotations only takes 5 minutes, allowing advisers to focus more on customer contact and sales.
- Controlled growth: The efficient handling of leads and quotations has allowed them to grow in a controlled way from the start and actively respond to crowds during peak seasons.
- Efficiency: Digital scheduling and material handling enabled mechanics to complete installations at lightning speed, leading to high customer satisfaction and an improved reputation.
- Quality improvement: Mandatory fields in completion documents ensure that the quality of installations remains high, resulting in fewer installation errors and ensuring ‘First Time Right’ installations.
A Strong Foundation
Choosing 2Solar as their support platform provided De Duurzame Jongens with a strong foundation that helped them digitally set up and maintain the entire sales and installation process from the start.
For instance, 2Solar’s scheduling function helps them set up their teams efficiently, especially when it is busier, and they have more fitters to schedule. In the process, the administrative burden is low, giving them extra time to pay attention to strengthening customer relationships. The handy mobile app for mechanics ensures that installations are carried out faster and without errors, while the use of the CRM module leads to a clear structure in customer management.
Thanks to the extensive functionalities in our design tool, consultants can provide customers with professional and detailed designs. This further emphasises their reliability and expertise. This enhances the customer experience and leads to a strong bond with their clients.
The future
De Duurzame Jongens continues to expand and sees 2Solar as a reliable partner for further growth. They have the resources to realise their vision of complete customer care and want to expand their services into new regions and product groups, which 2Solar can also support.
Mylene Weijgertse concludes, ‘2Solar helps us do what we do best: delivering complete, sustainable solutions that are ready for the future. The system makes our work more efficient and gives us room for controlled growth.’
Wondering how 2Solar can help your company accelerate your business processes and increase your conversions? Request a demo today and discover the possibilities.
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