Discover the power of automation with 2Solar
Imagine: you are sitting at your desk and your to-do list seems endless. There are leads to follow up, offers to send and customers waiting for updates. It takes a big chunk out of your day to take care of everything manually. But what if this can be done differently?
The renewable energy market never stands still. To gain a competitive advantage, you need to keep your business constantly moving but also keep saving time and costs. Automating your business processes is one way to do this. 2Solar can help with this. Because we are much more than just a software platform. We are your solid partner for growth and will help and advise you so that you can grow your business. With our Automations feature, you have the solution at your fingertips.
Why choose to use automations?
Automations can help make your day-to-day operations smarter and more efficient. For example, you can use 2Solar automations to have SMS messages sent, send automatic e-mails, create new applications and be informed of status changes. Curious about the benefits of 2Solar automations and how to use them to keep your leads engaged while ensuring up-sell opportunities with your customers? Then read on.
The benefits of 2Solar automations
- Saving time: Fewer manual tasks and more time for important things.
- Optimal customer journey: Proactive communication with customers from lead to invoice.
- Efficient follow-up: Automatic follow-up of leads and quotes.
- Proactive Communication: Automatically send internal messages and updates to customers.
- Cross-sell capabilities: Automatically generate new leads for additional products.
Lead follow-up
Automate customer follow-up so you need to make fewer calls and emails. This allows you to give more attention to new leads and achieve higher conversion rates. Ensure that leads older than 3-4 weeks automatically change status and receive follow-up via automated emails.
Improved communication and accelerated processes
From first contact to service communication, optimise the customer journey with 2Solar automations through automated, proactive communication with your customers. Save time with automated emails or text messages and make sure your customers are always up to date with what’s going on. Automations are also good for improved internal communication and speeding up processes. For example, set up an automation where your account managers receive an email when a request is older than X days. Or, for example, when the status of one of their customers changes or has remained unchanged for a longer period. You can configure which automations apply to you and your teams.
Cross-selling opportunities
Create cross-sell opportunities by automatically generating new requests for other products. For example, start a new follow-up process for another product a few weeks after the installation of a solar panel. Or automatically send an e-mail to this customer with information about other products and services you offer.
Are you ready to save time by automating your processes and not only reduce the number of actions but also improve customer contact? Contact us and get advice from one of our experts and subscribe to our newsletter to stay up to date.